After a leak or flood, it is easy to assume that wet drywall, flooring, and insulation all have to go. Sometimes they do, but not always. Paul Davis of Portland/Vancouver says it always tries to restore first and replace only when it is required, which can save both money and time. This post explains how that approach works after water damage.
Restore First, Replace Only When Required
The company’s approach is to save what can be saved before deciding what must be replaced. Restoring a material is usually faster and less disruptive than tearing it out and rebuilding, so it can shorten a project and lower its cost. Anyone dealing with water damage right now can go straight to the contact page.
For homeowners in Hillsboro, that approach means decisions about replacement are made after the damage has been assessed, not before.
What Can Often Be Dried After Water Damage
Hard, non-porous materials such as many hard flooring surfaces can often be dried and cleaned after clean water. Porous materials like insulation and carpet padding usually cannot be saved once they are saturated. Drywall depends on how long it stayed wet and what the water carried. Water that comes from a sewage backup or floodwater is a different matter, because contaminated materials usually need to be removed. A careful water damage assessment sorts one from the other.
Full Service for Water Damage, Including Abatement
The company offers full service from mitigation and dry-out through demolition, abatement, contents restoration and storage, and full reconstruction. Abatement is performed in-house, which helps a project move without waiting for an outside firm. Contents restoration and storage covers textiles, electronics, hard goods, and furniture. Homeowners can explore our residential restoration page to see what a full project can include.
Specialists on Call, Two Shifts a Day
IICRC-certified specialists and project managers respond 24/7, and the company runs two shifts per day with people on duty seven days a week. It can also deploy at any hour with its on-call team. For households in Lake Oswego, that coverage means a water damage loss discovered late at night does not have to wait for the next business day.
Reports That Create Accountability
The company says it offers daily reports for mitigation jobs and weekly reports on construction projects. It also holds job progress summaries with its whole team weekly or bi-weekly, which it says creates accountability for progress. It communicates throughout projects to keep clients informed about progress and any issues that arise during a water damage repair.
Insurance Work and Pricing
The company uses Xactimate, the industry software used for insurance work. When it works with insurance, it says it helps move money from unnecessary areas to more critical ones, so the work gets done right with the best quality. For commercial projects, it uses T&M Pro. Businesses can explore our commercial restoration page to see how larger projects are handled.
Standing Behind the Work
The company’s motto is that it gets it right or makes it right. It offers a two-year warranty, and the company says it has fixed issues on projects completed five years earlier. It is locally owned, family-owned, and in its 19th year, and it describes itself as a people company in the restoration business.
Questions to Ask Before Water Damage Repairs Replace Anything
Before agreeing to remove a wall or floor, it helps to ask which materials can be dried, why the ones marked for removal cannot, and what the readings or inspection found. A restoration company should be able to explain the difference in plain terms. Taking photos of any removed materials also helps if the insurer asks later.
What to Do Right After a Leak
If it is safe, stop the source of the water and move small valuables out of the way. Photograph the water damage before anything is moved, and keep any removed materials until they have been documented. Then call for help, since water keeps moving into materials the longer it sits.
Serving Communities Across Portland and Vancouver
That same approach reaches homeowners throughout the region, including in Camas.
Frequently Asked Questions
Does water damage always mean replacing drywall and flooring?
Not always. The company says it tries to restore first and replace only when required, though saturated porous materials and anything contaminated usually need to go.
How fast can the company respond?
IICRC-certified specialists and project managers respond 24/7, and an on-call team can deploy at any hour.
Will I get progress reports?
The company says it offers daily reports for mitigation jobs and weekly reports on construction projects.
Does the company handle abatement and contents too?
Yes. Abatement is performed in-house, and contents restoration and storage covers textiles, electronics, hard goods, and furniture.
What warranty backs the work?
A two-year warranty, backed by the company’s promise to get it right or make it right.
If water damage has reached your home, Paul Davis of Portland/Vancouver will try to save what can be saved before replacing what cannot.
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